asetrx.blogg.se - Make appointment at apple store for repair

#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR FULL#
#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR PORTABLE#
#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR SOFTWARE#
#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR PASSWORD#
#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR MAC#

Setting an appointment does not guarantee part availability, or immediate repair of your device upon arrival.

Although we do not require you to make an appointment for check-in, Apple offers an Appointment Scheduler to make sure technicians are available to help when you arrive.

If you are having an issue with cellular service on an iPad or iPhone, check with your carrier and try a new SIM card before coming in for service.

Why Making an Appointment at an Apple Store is Important Making an appointment ahead of time will save you time and make your experience at the Apple Store more enjoyable. That’s why it’s important to make an appointment.

Remember your device passcode – We will need your device passcode to perform our diagnostics and repair processes. However, the Apple Store can get crowded, and you may have to wait for hours to get the support you need.

Make sure you have this information on hand when you come in.

#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR PASSWORD#

Remember your Apple ID and password – For many processes, we will require that you enter your Apple ID or password on the device.

Disable Find my iPhone (iPad/iPod) – If we need to send your device to Apple, or replace it, we will need this feature disabled.

#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR PORTABLE#

In the case of hard drive failure, we can potentially perform data recovery on the failing drive, but we recommend you provide a portable hard drive (or jump drive) to back your data up to. We cannot take a backup for you, however, Apple iCloud backup services are available for most devices.

Backup your data – For privacy reasons, Apple will wipe any device sent to them.

What to do before bringing your device in for repair

#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR SOFTWARE#

Out of warranty hardware repair and software related issues, such as updates, directory repair, or data recovery, will be billed at an hourly rate. Replacement parts come with a 90 day warranty or remainder of your current warranty (whichever is longer).

#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR MAC#

Parts for most Mac repairs must be ordered. Our technicians will run diagnostics to determine what is wrong with the computer, and call with pricing if any parts are needed. Make sure your device is backed up before bringing it in for service.ĭevices will be checked in and handled in the order they are received. Many issues are resolved with software updates or restores. Replacement parts and devices come with a 90 day warranty or remainder of your current warranty (whichever is longer). If mail-in is required and your phones issue is covered by Apple Warranty, Service Program, or AppleCare+, loaner phones are available for use while your phone is in repair. Other repairs require mail-in or whole unit replacement orders. I do wish they had let me know when they had received it and what they found, so I wouldn't have to check my bank account every day for several weeks, trying to see if I all of a sudden had a significant charge, but I'm glad I got my new one for free.Some parts are available for same day service including displays, batteries, cameras, receiver, speakers and vibe motors on select models. I had seen my Apple Pencil go into my infant daughter's mouth more than once, so I assumed there was a fair chance they would find water damage.įortuantely, the charge never came through.

#MAKE APPOINTMENT AT APPLE STORE FOR REPAIR FULL#

If not, I would have to pay a considerable amount for a new one, although not the full amount due to the warranty. If the Pencil stopped working on its own, my new one was completely free. The only part that made me uncomfortable was that they had a hold on my credit card, pending whether or not they found any physical or water damage. Still, it was easy to package up and the label just had to be stuck on the box. I left it a little too long and ended up dashing to my local FedEx dropoff just minutes before it closed on a day close to my deadline. You do have to send the old part fairly quickly. Not having an Apple Pencil greatly reduces the functionality of my iPad, so a short wait time on getting a new Apple Pencil was excellent. I had been under the impression I would have to wait for the shipping label and packaging, send it out, see if they could repair it, then either get the same one back or have a new one sent out. I received a replacement Pencil within a couple of days, much to my delight. I chose the mail option, as I am greatly trying to limit the amount I go out right now. The agent concluded I would need a repair or replacement, and asked me if I wanted to make an appointment at my nearest Genius Bar, or if I wanted to send it in by mail. The answers were not immediate, but since I was also working, I didn't mind the wait time in between messages. The agent was able to quickly look up my device, and asked me some questions about what the problem was, what I had tried, etc. I decided to go on Apple's website, and was able to easily navigate through the first steps, trying all their troubleshooting options before finally choosing to speak with an agent over chat. As mentioned, my Apple Pencil broke within a month of purchase.